By f4group, December 22, 2014
Remember – clarity is key. The key words are simplicity, familiarity and consistency. Don’t distract your customers, stick to what people know and keep the flow through your site.
Remember – Last but not least, relevancy contributes to good website usability.
Remember – If your site is difficult to understand and hard to browse there is one button they will press and that is the back button to get them off your site.
Remember – Do not irritate your customers, make sure they know exactly how to move forward.
Remember – Credibility is key not for a successful ROI, but also for customer retention.
Visitors come to your site with certain goals in mind. It is your job to help them reach these goals as quickly as possible. If you can manage to do that, your visitors will be pleased and you have laid the groundwork for a positive experience.
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